Contacting Social Security By Phone
The website is a great place to start, but sometimes the information provided may not seem to address your situation or answer your particular question. So your next step might be to call. Since Social Security doesnt publish the phone numbers of most local offices, you likely have to call the main number at 1-800-772-1213. Even if you have the number of your local office, you’ll probably want to start with the SSAs automated system.
If you call, you can perform many services through the automated system, including requesting a benefit verification letter and/or statement of your benefits, inquiring about the status of a claim, applying for a replacement card, finding the address of your local office, and conducting some business related to Medicare.
If the automated system isnt enough, you can speak to a representative between the hours of 8:00 a.m. and 7:00 p.m., Monday through Friday.
The Social Security Administration provides interpreters free of charge. You can call 800-772-1213 to speak with an interpreter who speaks Arabic, Armenian, Chinese, Farsi, French, Greek, Haitian Creole, Hmong, Italian, Korean, Polish, Portuguese, Russian, Somali, Spanish, Tagalog, or Vietnamese. You can also schedule in-person appointments, during which time the Social Security Administration office will arrange for an interpreter.
Social Security Offices Within 100 Miles
This website is not associated with the Social Security Administration or any government services and is for general information only. Although we attempt to keep the information up to date, some information may be out of date. Please contact your local Social Security Office to obtain information directly from the SSA.
Closures Or Delays Affecting In
Local Social Security offices are offering more in-person appointments and have resumed in-person service for people without an appointment. As we expand in-person service, we strongly encourage you to continue to go online, call us for help, and schedule appointments in advance.
This webpage lists the small number of offices that temporarily:
- may provide service only by appointment due to construction, inability to permit people to wait outside the office, or other reasons.
- may be closed to the public.
To learn more about the three topics below, visit .
- How to Get Help from Social Security
- Know Before You Go
- What to Know About Hearings
All offices are open at this time.
You May Like: How Much Can You Get In Social Security Disability
Service Changes Due To Covid
We urge you not to visit Service Canada Centres unless absolutely necessary.
Ask us to help you with the following programs by using eServiceCanada:
- Employment Insurance
- Canada Pension Plan , Old Age Security , Guaranteed Income Supplement benefits
- Social Insurance Numbers
We will call you back within 2 business days.
You can complete the following tasks at a Service Canada office:
- obtain general information about the SIN Program
- apply for a SIN or obtain a confirmation of your SIN
- update your SIN record
Proof of identity documents are required to apply for a SIN, obtain a confirmation of your SIN and to update your SIN record.
What Is Social Security
In 1935, President Franklin Roosevelt signed the Social Security Act. This new federal legislature started the collecting of taxes in 1937. Since then, working citizens across the United States began paying into social security in order to have a form of guaranteed income once they reached retirement age.
The Social Security Act was initially meant to be a form of basic retirement for working individuals. However, in 1939, an amendment was made to the act that allowed spouses and/or children to begin receiving social security survivor benefits if a parent or spouse was deceased and qualified for social security income.
Contacting Social Security In Person
When Social Security offices are fully reopened, if you cant resolve your problem or find the information you need on the website or over the phone, you can go to one of the field offices . In some casesif you need to request a Social Security card or update certain kinds of personal informationyou may have to visit an office.
But be forewarned: It probably wont be fun. You can schedule an appointment, though it could take weeks or more than a month to get one. Just heading to the office is an option, but youll probably wait more than a couple of hours to be seen. Some offices report lines out the door.
Staffing is an issue. Due to budget cuts to the SSA, there are fewer workers for an increasing number of applicants. And dont expect them to take an in-depth look at your situation. SSA employees don’t have the training or expertise to help you maximize your benefits the way a financial planner can. If you don’t have a financial planner or other professional who can help you make the right claiming choices, there are Social Security calculators that can help. The SSA also offers a number of online tools.
Some Social Security experts advise visiting multiple field offices in order to ensure that youre getting the most out of your benefits. One worker may misinterpret the rules and deny you benefits or other privileges for which youre eligible, so seeking multiple benefit estimates can help you find the best dealkind of like shopping for a new car.
Social Security Offices Expected To Reopen Soon
For the first time in two years, Social Security offices nationwide are set to open their doors.
The Social Security Administration is expected to reopen more than 1,200 field offices starting March 30 under an agreement reached this month with the unions representing workers for the agency. However, the exact date could still change since negotiations are ongoing and the situation with the pandemic continues to evolve.
The agency closed its offices across the country to the public in March 2020 due to the COVID-19 pandemic. At the time, Social Security officials said the move was intended to protect the agencys employees as well as its beneficiaries, many of whom are at high risk from the virus.
Since that time, nearly all of the agencys business with the public has been handled by phone, online and through the mail.
The Social Security Administration had planned to reopen its offices Jan. 3, but the move was delayed amid concerns from unions.
Under the new agreement, all employees and visitors will be required to wear masks in Social Security offices, whether or not they are vaccinated.
This agreement is only the first step, but we now have a path forward to begin reopening SSA offices and worksites in a manner that protects both the health and safety of employees and the public we serve, said Rich Couture, chief negotiator for the American Federation of Government Employees, one of three labor unions representing Social Security workers.
Still A Good Idea To Make An Appointment For In
Social Security field offices, closed since March 17, 2020, because of the COVID-19 pandemic, reopened Thursday, April 7.
During the pandemic, in-person appointments at Social Security field offices were limited to critical situations, such as for people who were without food, medicine or shelter. While most offices can help you without an appointment, a few offices are closed or open by appointment only. Find out which offices are closed or open by appointment only, by visiting ssa.gov/emergency. SSA encourages you to make an appointment as this will help them plan for you.
You can do many things online at ssa.gov, such as apply for benefits. Also, with a personal my Social Security account, you can get an instant benefit verification letter or check the status of your application most people can request a replacement Social Security card.
Plan Ahead To Avoid Long Lines
AARP Membership $12 for your first year when you sign up for Automatic Renewal
Get instant access to members-only products and hundreds of discounts, a free second membership, and a subscription to AARP the Magazine.
Like many businesses and organizations, Social Security had turned to options like online and telephone services to conduct its operations during the pandemic. Those options are still available. Nevertheless, people in rural areas and those without access to transportation or technology have struggled for help with Social Security, Medicare, Medicaid, Social Security Disability Insurance and Supplemental Security Income .
To avoid waiting in line, I strongly encourage people who can, to use our online services at www.socialsecurity.gov, call us and schedule appointments in advance rather than walking in without an appointment, said Kilolo Kijakazi, Social Securitys acting commissioner, in a statement. Social Security warns that it is currently having problems with its phone systems. You may experience service issues, including poor call quality, dropped calls and long wait times.
Getting An Appointment At Your Local Social Security Office
While Social Security is heavily pushing people to use their online services currently, there are still limited situations under which you can request an in-person appointment. Social Security limits those to what they call limited, critical situations that cannot be resolved online, over the phone, or through the mail. These situations usually involve help with benefits or help with your Social Security number. Here are more details about each.
Are Social Security Offices Open
Some business must be conducted in person, and that is certainly the case when it comes to the Social Security Administration. Many people visit their local SSA office for various reasons each day. However, nothing is more frustrating than arriving at your local Social Security office only to find that it is closed. With the current pandemic, more and more offices are closing or operating on reduced hours. So, is the Social Security office open? We will answer that question and give you all the details about visiting your local office, so just keep reading.
Don’t Miss: What Is Short Term Disability Insurance
The Best Ways To Contact The Social Security Administration
Did you know that more than 2,700 rules govern your Social Security benefits? Luckily, a significant number of those rules probably dont apply to youbut how do you have a chance of interpreting all these rules on your own when there are thousands of explanations in the agencys Program Operations Manual System ?
The easy answer is to contact the Social Security Administration . Yes, we know what sort of negative connotations the idea of communicating with a government agency conjures up. Thankfully, there are three ways to contact Social Security to get info and solve issuesonline, by phone, and in person.
How Do I Know If Social Security Is Calling Me
If you receive a suspicious call from someone claiming to be Social Security beware. You can call Social Securitys customer service line at 800-772-1213 to confirm whether a communication purporting to be from SSA is real. If you get an impostor call or email, report it to SSA using their detailed online form.
You May Like: How Much Do Ssi Disability Lawyers Charge
Social Security Office Hours Of Operation
Bothered about the SSO Timings be tension free as you will get them here. Avail the Opening and Closing Timings of Social Security Office right away here rather than wasting both fuel and time. Check at what time does social security office open and close during both Holidays and Regular Business Days. Take the help of social security office Working Schedule and avail the services.
How To Get Help If Your Local Office Is Closed
The best way to get help if your Social Security Administration office is closed is by utilizing the online services available through your Social Security account online. Services available online have greatly expanded in recent months in response to office closures. You can perform many functions online such as viewing your Social Security statement, signing up for spousal benefits, applying for retirement benefits, applying for Medicare benefits, applying for disability benefits like SSDI or Supplemental Security Income , and many other things. Your first stop for trying to do something should be MyAccount through the Social Security website.
If, however, you are unable to find what you need online, you can also call the Social Security Administration on their toll-free phone number at 800-772-1213. This line has some automated services that are available 24 hours per day. If you wish to speak to a live agent, then you should call between 8:00 AM and 5:30 PM on weekdays. Remember that all offices are closed on Federal holidays, so you will not get a live agent on those days.
Read Also: How To Use Short Term Disability Insurance
How Do I Protect Myself From Social Security Scams
Scammers use phone calls, emails, text messages, and letters to impersonate Social Security personnel and trick people into giving up personal information.
Common tactics include asking for your Social Security number and threatening to cut off Social Security benefits if personal information isnt provided.
Always remember, the Social Security Administration offers free forms and services.
If you suspect that youve been a victim of a Social Security scam or wish to report any attempts, you can call the Office of the Inspector General hotline from 10 a.m. to 4 p.m. ET, Monday through Friday, excluding Federal holidays.
You can also submit a fraud report through the OIG website.
Can I Apply For Medicare Benefits At This Lawton Office
If you decide to enroll in Medicare during your Initial Enrollment Period, you can sign up for Parts A and/or B by: Visiting your local Social Security office. Calling Social Security at 800-772-1213. Before you decide how you want to go about applying for Medicare, you need to understand the different parts of the program and which ones you need. Learn More About Applying for Medicare.
You May Like: How Long Before Long Term Disability Starts
Can I Schedule An Appointment With The Oakland Social Security Office
The Social Security Administration does not currently have online appointment scheduler.
The SSA website, SSA.gov, is the best way for most people to get help.
If you cannot use the website, or need more help, you can contact your local office phone number or national 800 number for help scheduling an appointment.
When visiting a local field office, appointment is not required. However, if you contact the office and schedule, it may reduce the time you spend waiting for help.
About Social Security Office
Social Security Administration is an independent agency of the U.S Federal Government. It is a Social Insurance Program having the retirement, disability and survivors benefits. SSA started in the year 1935 having its headquarters in Woodlawn, Maryland. This agency constitutes of 10 Regional Offices, 8 Processing Centers and Approximately 1300 Field Offices. Social Security is the Largest Social Welfare Program in the United States.
Don’t Miss: Is Benign Intracranial Hypertension A Disability
Are Social Security Offices Open During The Pandemic
Many Americans find themselves wondering whether their local Social Security field offices are open during the current pandemic. The answer is yes, but with a caveat. The offices are currently only open for appointments. No walk-ins are being accepted at this time, so the offices are not really open to the public. Social Security offices originally closed back in March of 2020. They have been closed to the public and most in-person services since that time. However, many field offices have started opening for critical appointments only.
In addition to the Coronavirus pandemic, Social Security is having trouble with staffing in many offices. This has prevented them from opening offices more quickly. However, the Social Security Administration has stated that they are currently increasing their staff to handle more in-person appointments in their offices. So, when will Social Security offices open? No one knows for certain, but they currently have more than 1,200 offices across the country that are open for appointments. You can use a Social Security office locator to determine specifics about your local office.
Some people also ask, Is Social Security affected by a government shutdown? This question comes up frequently as Congress must vote to extend government funding and prevent a shutdown. In most cases, Social Security is considered an essential service and is not affected by a shutdown.
The Best Way To Make An In
While Social Security field offices will give disability applicants another option to apply for benefits, the Social Security Administration is still expecting long wait times, especially for those without an appointment. The SSA recommends making a virtual appointment if possible, or by calling the SSA directly. If you would prefer to visit a newly opened field office, you should try to schedule an appointment ahead of time to avoid long wait times.
For those who dont have an appointment, there are ways to optimize your visit to your local Social Security office. The SSA recommends avoiding the offices first thing in the morning, early in the week, and early in the month. One of the biggest reasons why field offices get busy at the beginning of the week and month is due to disability and retirement payment schedules. SSI payments are delivered on the first of the month. Anyone missing a payment would likely see a problem with their bank statement in the beginning of the month.
With careful planning and an appointment made ahead of time, you may finally be able to visit the Social Security Administration in person. To make an appointment at your closest Social Security office, you can call the SSA toll free at 1-800-772-1213.
Recommended Reading: Can You Get Disability For Narcolepsy