What To Do If Ecobee Keeps Rebooting: Troubleshooting Ecobee
Your Ecobee is likely to reboot often if the thermostat or another part of your HVAC system is malfunctioning. It may be as simple as changing the filter in your furnace or cleaning the drain pan in your air conditioner.
However, other problems can be more complicated and require handling wires. If you are not comfortable doing this yourself, hire an HVAC technician.
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What Is Causing My Ecobee To Glow Green
Ive noticed that my ecobee has turned green! What am I supposed to do? This is Alexa informing you that you have received an email notice. The ecobee thermostat may be accessed by saying Alexa, what did I miss? or Alexa, erase all of my notifications to it. This will allow you to review your notifications and/or turn off the flashing green light.
Which Thermostat Is Most Accurate
The Best Smart Thermostat
- Our pick. Google Nest Learning Thermostat. The best smart thermostat. …
- Runner-up. Ecobee SmartThermostat with Voice Control. The most versatile smart thermostat. …
- Budget pick. Honeywell Home T5 Smart Thermostat. Cheaper smart control. …
- Our pick. Mysa Smart Thermostat. Best baseboard option.
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How To Fix Ecobee Calibrating Heat Cool Disabled
Most times, ecobee calibrating heat cool disabled warns that your ecobee smart thermostat is not working effectively and efficiently. This, you can conclude when the ecobee smart thermostat touchscreen says your calibrating heat cool is disabled.
So, if you are facing Calibrating: Heating and Cooling Disabled, on your ecobee smart thermostat, you will find this article a lasting solution to fix this problem.
Youre Fiddling With The Humidity Settings
An ecobee also measures your home humidity and comes equipped with a cluster of sensors that convey accurate humidity levels.
Just as with inaccurate temperature readings, if there are issues with humidity readings on your ecobee , a recalibrate and sync fix will get it working again in about 20 minutes or so.
Theres also a humidity correction setting that lets you adjust the setting by 10%, up or down, leading to another calibrating message.
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How Do I Restore My Ecobees Wi
If your Ecobee has lost its wi-fi connection, the first thing to do is check that your wi-fi is working. Try connecting to the wi-fi with another device. If it doesnt work, restart your router by unplugging it, waiting a few minutes, then plugging back in.
Once you have confirmed that the wi-fi is working for other devices, its time to try restarting your Ecobee. Turn it off, wait at least one minute, then turn it back on again. Allow your Ecobee to boot up as normal.
Once the thermostat has booted up, open the Quick Change menu and check the Wi-Fi connection icon. If it isnt connected yet, try closing the menu, waiting a few more minutes, and then opening again. If it still isnt working, you can get further technical support by calling the Ecobee support hotline at 1-877-932-6233.
What Does It Mean When My Ecobee Is Calibrating
This is a question our experts keep getting from time to time. Now, we have got the complete detailed explanation and answer for everyone, who is interested!
Asked by: Jannie Roberts
The Calibrating message on your Ecobee thermostat screen indicates that it is measuring the current indoor temperature. Ecobee calibrates once it’s installed initially or when it reboots, and it typically takes around 5 to 20 minutes.
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Why Does Ecobee Say Calibrating
Whenever the Ecobee loses its power and turns itself back on, the Ecobee will have to recalibrate its temperature sensors.
If your Ecobee says Calibrating: Heating and Cooling Disabled then it means that your Ecobee has lost power in roughly the last 15-20 minutes. If you have not removed the Ecobee from the power source yourself, then it does mean that there is an issue somewhere with the power supply.
If you are setting up the Ecobee for the first time, then it is perfectly normal to see this message. It should disappear within about 20-minutes once the Ecobee has managed to determine what the ambient temperature in the room is.
In exceedingly rare cases, an Ecobee may display the Calibrating message if you have a faulty Ecobee. If this happens, then you will likely see the message displayed for hours on end i.e. your Ecobee is unable to determine a temperature in the room.
Use The Right Hvac Size
It might seem like a largely sized HVAC is better in humidity control as it will cool the room in short cycles. However, this is not the case. A smaller HVAC is more effective as lowering the humidity needs extensive running of the AC.
Therefore, youll find that a large HVAC will be too fast to lower the rooms temperatures but struggles to lower the humidity. If you have had a case where the Ecobee indicates that the temperatures are low, but in reality, the humidity is still high, your HVAC is larger than necessary.
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What Does It Mean When Ecobee Says Calibrating
This allows your Ecobee thermostat to provide an accurate reading of the temperature inside your home or workplace after it has been calibrated.
The Ecobee measures the temperature with the help of its built-in sensors, which also assist it in measuring humidity and room occupancy levels.
Most of the time, calibration occurs immediately after installation and every time your device is rebooted.
Your thermostats heating and cooling functions will be turned off during this time, as indicated on the screen of your thermostat.
How Do I Set My Ac To Dehumidify
The ecobee thermostats have an AC Overcool feature which is significant in humidity control. One of the key advantages of the feature is that you do not necessarily need to have a dehumidifier.
Nonetheless, its noteworthy that this does not mean that you do not need a dehumidifier. If youve got one, it will work with the thermostat to control humidity better than using a dehumidifier alone.
The feature ensures that you can achieve further dehumidifying after achieving the comfort setting of the AC. In addition to enabling cooling, it will also try to control the humidity of the house. Hence, after setting the over-cool threshold, cooling can continue until you achieve the desired humidity levels.
Setting up the AC to dehumidify is also straightforward as you will do everything from the Ecobees menu. Here are the steps:
- First, click on the Main Menu and select Installation Settings from the Settings button. Next, click on Thresholds and select AC Overcool Max.
- Select the level of over-cool that you would want to achieve by inputting the actual degrees that you would want the temperature to go lower by. You will have now enabled the Ecobee to lower the room temperatures in a bid also to dehumidify.
- Next, go to the dehumidify menu by first clicking on the Main Menu. Select Systems and enable dehumidification by clicking Dehumidify Using AC. You will be prompted to choose your desired humidity level from the pop-up menu.
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Why An Ecobee Calibrates
Ecobees built-in sensors measure the temperature in the room as well as humidity and room occupancy. The device also has the capacity for up to 32 wireless sensors which you can place in other rooms.
During calibration, these sensors are working to get an accurate temperature reading. Calibration occurs at the initial installation of an Ecobee or any time the system has to reboot. During this time, you cant use your HVAC system which is why the message reads that its disabled.
Is It Possible To Adjust Humidity Using Ecobee3
Humidity Control Has a Variety of Options The ecobee also has a humidity sensor, which is located inside the base. If you have a whole-house humidifier or dehumidifier, you may use this thermostat to manage it. However, since there is only enough space for one accessory to be connected, you can only use one of them.
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Why Does Ecobee Keep Saying Calibrating
Ecobee says calibrating when it is measuring the indoor temperature of your home. This process should happen during the initial system setup and whenever the system has to reboot.
Your thermostat shouldnt have to reboot and recalibrate often, but there are a few events that can cause it to occur:
- Ecobee firmware updates
- Your furnace overheating
- The float switch tripped
While it is calibrating, Ecobee will disable its heating and cooling functions as well as essentially all of its other features.
Empty The Pan And Clear The Drain Line
The easiest way to empty the drain pan is to use a wet/dry shop vac. Simply vacuum up the water and dispose of it. Then, clean any mold or mildew build-up inside of the pan. If you dont feel comfortable emptying the drain pan yourself, enlist the help of an HVAC specialist.
You may also need to flush the drain pipe. The access point for the pipe should be a T-shaped vent tee. First, remove the cap. Then, for the best cleaning results, pour in ¼ cup of distilled white vinegar. Let it sit for 30 minutes before flushing the pipe with water. Do this once a month to avoid a full drain pan.
Note: if you dont have distilled white vinegar, you can also use peroxide or hot water with a dash of dish soap.
Why Does My Thermostat Show Wrong Temperature
Your thermostat will read the wrong temperature if it isn’t located in your home’s most optimal place. If it’s located near drafts or heat sources, or it’s in an area that isn’t centrally located, you may need to have it moved. If you can’t fix your thermostat problems, contact an HVAC professional soonest possible.
How Do I Know If My Thermostat Is Reading The Correct Temperature
Tape the paper towel to the wall next to your thermostat and then tape the thermometer directly to the paper towel. Leave the thermometer in place for 15 minutes and then check both temperatures afterwards. With the thermometer next to the thermostat, you’ll be able to read the same temperatures your thermostat reads.
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What If Ecobee Calibrates Incorrectly
Every once in a while, Ecobee calibration problems will linger after the process completes. This can result in the system reading the wrong temperature for your home.
If its just off by a degree or two, youre probably fine Anything more than that, though, can render the thermostat nearly useless. Fortunately, fixing an incorrect Ecobee calibration is fairly easy. Youll just need some way of determining the real temperature of your home.
Once you have an accurate temperature for your home, follow these steps:
Solutions To Ecobee Calibrating Heat Cool Disabled Problem
Ecobee is a Canadian, smart thermostat company, known for making smart lightbulb switches, cameras, temperature sensors, and of course the smart thermostat. It is an amazing smart device you can have. However, many users are complaining about the Ecobee calibrating heat cool disabled. This is a very common problem and can be fixed by some work. Here, calibrating means that your device is checking and measuring the temperature of your house so that it can maintain the room temperature. If you are also facing such a problem, then feel free to read our article as we are going to help you find the solution to your problem and help fix it. So, lets get started!
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Clean The A/c Drain Pan Of Debris
If the A/C drain pan is blocked, it can cause the sensor from giving an accurate measurement of the surrounding heat or ambient heat. So, with this, the time it takes to calibrate may be elongated.
If your A/C drains pan is multiple, ensure to clear the debris from the all and test that the calibration works before you move to the next drain. If the A/C drains pan is blocked, it can learn to the furnace overheating.
What Is The Method Through Which The Ecobee Measures Humidity
The relative humidity of the air is a measurement of how much moisture is present in the surrounding air. Humidifiers and dehumidifiers may be used to maintain a reasonable level of indoor humidity in your home. Also available are ecobee thermostat smart features such as Optimal Humidity and AC Overcool to Dehumidify, which may be used to dehumidify the air in your home.
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Download Your Ecobee Runtime Report
This isnt a solution so much as a diagnostic step, but I still suggest doing it. Ecobee thermostats offer a downloadable runtime report .
This report allows you to determine when your system has experienced a power loss and, hopefully, use that information to determine why the power losses are occurring. Power losses will show as gaps in the runtime report, as the system only sends information while it is powered on.
There are two main patterns to look for in the data:
- Gaps immediately after non-zero Heat Stage or Cool Stage values: These indicate that the power losses are occurring after Ecobee heats or cools your home.
- Gaps when the Current Temperature column is below the Heat Set Temp or above the Cool Set Temp values: Gaps that occur when the temperature is outside of the set range but before heating or cooling has started indicate power losses when Ecobee attempts to heat or cool your home.
Your goal with this report is to determine when and why your system is losing power. Ecobee requires a constant 24 Volts to maintain its functions. Any drop below that point will result in a restart that can lead to a calibration failure.
One Can Also Wonder Why Their Ecobee Is Always Restarting
If your ecobee thermostat is regularly rebooting, its possible that your HVAC system is preventing the thermostat from receiving electricity. The most typical reasons of your HVAC system cutting power to your thermostat are as follows: If your furnace overheats, this sensor will trip, causing the furnace to cut power to your thermostat. If your furnace overheats, this sensor will trip, causing the furnace to cut power to your thermostat.
Why Does My Auxiliary Heat Keep Coming On
If you notice that your auxiliary heat seems to be coming on too frequently or you get an alert that says auxiliary heat running too long, there may be a simple fix that could save you a service call.
If your Ecobee was recently installed, its possible that the settings havent been changed from the factory pre-sets. In other words, the factory set the outside temperature at which the auxiliary heat should come on and its higher than you want it to be. Reset it to the temperature at which you actually need the auxiliary heat to come on and see if that solves the problem.
Even if your Ecobee isnt new, the settings could have gotten changed accidentally , so check them and reset the temperature if needed.
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What Is Ecobee Calibrating Heat Cool Disabled
Ecobee calibrating heat cool disabled is an indication that the ecobee smart thermostat sensor couldnt get the accurate room/home temperature to convey a message that getting the accurate temperature ready takes more time than expected.
So, with the Ecobee Cablibrating spending more time to measure the accurate room temperature, the heat cool disabled feature of the smart thermostat will appear on the screen.
However, when your ecobee says calibrating heat cool disabled, you wont be able to use your air conditioner and heater. This can lead to your thermostat restarting within an interval.
Therefore, in this article, we will provide the steps to take to solve the calibrating heat cool disabled in your smart thermostat.
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Solution #3 Clean The A/cs Drain Pan
As weve mentioned above, if your A/Cs drain pan is full of debris, it could be affecting your thermostats ability to scan the surrounding temperature, thus the calibration process will persist longer than usual.
This is why our next recommendation is to make sure your A/Cs drain pan is clean.
Since there isnt much we can do, due to your specific A/C and drain pan configuration, it is up to you to clear your system firmly.
Make sure to clean all of your A/Cs drain pans and test out the calibration afterward.
Its Struggling With A Power Source
Ecobees require a 24VAC power supply 24/7. If thats interrupted, says support.ecobee.com, the ecobee wont power back on until 24VAC is restored, losing its power to heat and cool and leading to a calibrating message.
If your HVACs safety feature fails, it will trigger a power loss on your thermostat.
This may happen because the 24VAC transformer doesnt have a good-enough volt-amperes rating to handle multiple thermostats, including your ecobee if its part of a group of other thermostats in your home, says support.ecobee.com.
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Update Your Ecobee Smart Thermostat
Another precautionary measure to fix your Ecobee says calibrating heat cool disabled is to update the firmware to the latest version. Although, the Ecobee thermostat auto-updates itself whenever the Ecobee smart device is connected to the internet via Wi-Fi or Hotspot.
- From the Ecobee smart thermostat Home screen.
- Select Menu.
- Select the name of your Wi-Fi or Hotspot from the search result.
- Type the Wi-Fi password if the network is secured.
- Tap OK once the device is connected to exit the page.
Now, once you have connected the Ecobee device to the internet, it will automatically search for its firmware update, download it if there is an available update and install it itself.