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New York State Office Of Temporary And Disability Assistance

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What You Need To Know

NYS OTDA Emergency Rental Assistance Program

NYDocSubmit may save you a trip to the local social services district to provide documentation. Now, an individual can take a picture of a document, enter identifying information and submit the document to their social services district, anytime. Its convenient, quick and easy. You can use NYDocSubmit for:

  • Temporary Assistance
  • HEAP
  • Medicaid

Note: NYDocSubmit is not monitored for emergencies and should not be used to submit an application for benefits or to submit a periodic report.

You Can Apply For A Heap Cooling Assistance Benefit:

Online: When the HEAP Cooling Assistance is open New York City Residents may apply for the HEAP Cooling Assistance benefit online by visiting ACCESS NYC.

When the HEAP Cooling Assistance is open you may call your and ask them to send you an application.

In person: When the HEAP Cooling Assistance is open you may apply in person at your .

You Can Apply For Social Security Disability Insurance:


In person: Visit your local Social Security office.

After you submit your application to the Federal Social Security Administration your claim will be sent to the NYS Division of Disability Determinations and a Disability Analyst will review your case and determine whether or not you meet the federal medical guidelines to qualify for Social Security Disability. SSA makes the final determination whether or not you will receive benefits.

For more information, visit the page.

This page contains links to PDF documents. to view these documents.

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Icipating Social Services Districts

NYDocSubmit is currently available to applicants and recipients of the programs mentioned above that live in the following counties:

Note: Additional counties may be added, so check your app store to see if the social services district in your county is participating.

Residents of New York City who are applying for or receiving benefits from one of the programs mentioned above may submit documentation to the NYC Human Resources Administration through ACCESS HRA.

Get Help Applying For Erap

Photos: Help with taxes

Apply for ERAP online 24 hours a day, 7 days a week.

IMPORTANT NOTE: The functionality to continue a saved application is available for applicants who have created an account. Applicants are encouraged to needed before starting an application including income of household members and rental amounts. Applicants who previously started, but did not complete, sign and submit an application, must create an account in order to resume an incomplete or unsubmitted application.

Applicants who have completed, signed, and submitted an application can upload required documentation at any time.

The New York State Emergency Rental Assistance Program will provide significant economic relief to help low and moderate-income households at risk of experiencing homelessness or housing instability by providing rental arrears, temporary rental assistance and utility arrears assistance.

Certain communities that received funding for emergency rental assistance directly from the federal government opted to administer their own programs. Residents, with income up to 80 percent of the Area Median Income , of the towns of Hempstead, Islip and Oyster Bay are not eligible for assistance from the state-administered program and should apply with their local programs for emergency rental assistance. Residents of these communities may be eligible for assistance from the state-administered Emergency Rental Assistance Program if their locally-administered program spends all of its money.

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How Do I Apply For Temporary Assistance

To find out if you are eligible to receive Temporary Assistance, including help with an emergency, you need to file an application with your county Department of Social Services or, if you live in one of the five boroughs of New York City, with your local Job Center.

You can find the location of your online, or by calling the toll-free OTDA Hotline at 1-800-342-3009.

You can apply online at or fill out the and file it at your local department of Social Services. You should identify any emergency needs you may have at this time. If you have an emergency, you will be interviewed and told in writing about the decision on your emergency the same day you apply.

For Temporary Assistance, your interview should be within seven working days of your filing an application. You should be told within 30 days of the date you filed your application if your application for Family Assistance is approved or denied, or be told within 45 days of the date you filed your application for Safety Net Assistance if your application is approved or denied.

Applications Are Now Being Accepted

Documents you will need to apply when the program is open:

Renter Applicants

Renters will need to provide:

  • Copy of gas or electric utility bill, if applying for help paying for utility arrears at the same rental unit.
  • Applicants will be asked to attest that on or after March 13, 2020, a member of the household received unemployment benefits or experienced a reduction in household income, incurred significant costs or experienced other financial hardship, directly or indirectly, due to the COVID-19 pandemic. The applicant will need to sign the application form and associated certifications agreeing that the information provided in the application is accurate.

    Landlords and property owners will need to provide:

    The property owner or an authorized property management company will be required to sign the application form and associated certifications agreeing that the information provided, including the amount of rental arrears owed, is accurate and does not duplicate a payment received from another program.

    The property owner or authorized property management company must also agree to the following terms as a condition of accepting rental arrears payments:

    Print landlordâs checklist – , , , , , , , , , ,

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    State Of New York Office Of Temporary & Disability Assistance Interviews

  • Anonymous Employee in New York, NYAccepted OfferEasy InterviewApplication

    I applied through other source. The process took 3 months. I interviewed at State of New York Office of Temporary & Disability Assistance


    Interviewed with the program manager and two assistant regional administrators . The interviews were very informal with a brief and vague description of the job duties and responsibilities.Interview

  • Need Help Completing Your Snap Application

    Activating a NYS Medicaid Card for P-EBT Food Benefits

    A in your area can help you get and complete an application for SNAP. Please call the organization before you go there.

    In writing: Print and mail or fax the and forms to your local department of social services.

    After your application is filed, the local department of social services or SNAP office will review your information and determine your household’s eligibility for SNAP. The department of social services will contact you if they need anything more than your application to determine your eligibility for SNAP benefits.

    Note: If you qualify for SNAP, you must receive them no later than 30 days from the date the local district received your application.

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    You Can Apply For A Heap Emergency Benefit:

    Beginning February 22, 2022, a second Emergency benefit is available for households who have exhausted both the Regular and first Emergency HEAP benefits and who are in a heat or heat-related energy emergency, as defined by HEAP, and who meet the eligibility guidelines for Emergency benefit assistance.

    Beginning May 2, 2022, a third Emergency benefit is available for households who have exhausted both the Regular and first two Emergency HEAP benefits and who are in a heat or heat-related energy emergency, as defined by HEAP, and who meet the eligibility guidelines for Emergency benefit assistance.

    When the HEAP Emergency benefit is open you may call your for assistance.

    In person: When the HEAP Emergency benefit is open you may apply in person at your .

    What Proof Will I Need To Provide To My Worker

    When you are applying for, or getting, help for yourself or for someone else, you will be asked to provide proof of certain things, such as those listed below. Your worker will tell you which of these things you must provide. If you bring proof with you when you first come in to apply for assistance, you may be able to get help sooner.

    If you drop documentation off at your local department of social services, you should ask for a receipt to prove what documentation you left. The receipt should have your name, the specific documentation that you dropped off, the time, date, county name and the name of the social services worker who provided the receipt.

    If you cannot get the proof you need, ask your worker to help you. If the local department of social services already has proof of the things that do not change, such as your social security number, you do not need to provide them again.

    What Proof May I Need to Provide to My Worker?

    What You May Be Asked to Prove Examples of How to Prove It
    Who You Are
    Statement from medical professional, proof of Social Security Disability or Supplemental Security Income benefits
    Other Expenses/Dependent Care Expenses Cancelled checks or receipts, statement from child care provider, court order, statement from aide or attendant

    The documents listed above are the most commonly used. This list is not complete because there are other documents you can use.

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    New York State Office Of Temporary And Disability Assistance

    The Office of Temporary and Disability Assistance is responsible for supervising programs, with local departments of social services, that provide assistance and support to eligible families and individuals. OTDAs functions include: Providing temporary cash assistance providing assistance in paying for food providing heating assistance overseeing New York States child support enforcement program determining certain aspects of eligibility for Social Security Disability benefits supervising homeless housing and services programs and providing assistance to certain immigrant populations.

    Agency Information

    Specific Jurisdictions With Projected Available Funding

    New York State

    Certain municipalities received ERAP funds directly from the federal government and some have not fully committed these funds. As a result, resources are likely available to fund applications received beyond June 30, 2022, in the areas listed below. Therefore, tenants in these areas are encouraged to apply.

    • Nassau County
    • Suffolk County

    Areas are expected to be removed from the above list as funds are exhausted.

    IMPORTANT NOTE: Applications from subsidized housing tenants whose rent is limited to a certain percentage of income are not currently able to be paid. State law requires that these applications be paid after all other eligible applicants have been reviewed and paid. Therefore, at this time, none of the subsidized housing applications can be paid regardless of the date their application was submitted. Residents of public housing are urged to contact their public housing authority to determine if their rent can be adjusted retroactively based on a previous change in circumstances, including a reduction in income.

    This notification will be updated as additional funding is available to pay eligible applications submitted after June 30, 2022.

    The following applications submitted to the ERAP portal will be denied:

    Please refer to the for an explanation of the tenant protections associated with ERAP.

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    Examples Of Documents That Should Not Be Submitted Through Nydocsubmit

    NYDocSubmit should not be used to submit initial applications, recertification applications, periodic reports or documents that include sensitive information, such as:

    • Child Protective Services case information or to report suspected child abuse or maltreatment,
    • Documents that contain HIV information,
    • Domestic violence information,
    • Addresses that must remain confidential to safeguard any member of an applicants or recipients household.

    Hidalgo V Ny State Office Of Temp & Disability Assistance

    Lynn R. Kotler, Judge



    The following papers were read on this motion to/for preliminary injunction, Article 78, etc.

    Notice of Motion/Petition/O.S.C. – Affidavits – Exhibits ECFS DOC No. 1-11___

    Notice of Cross-Motion/Answering Affidavits – Exhibits ECFS DOC No. 14-32 ___

    Replying Affidavits ECFS DOC No. ___

    Petitioners are renters who owe rent to their landlords. Several are currently facing eviction proceedings. Now, petitioners seek an injunction barring respondent, the NYS Office of Temporary and Disability Assistance, from refusing to accept new applications for the State’s Covid-19 Emergency Rental Assistance Program , codified at 2021 N.Y. Laws Ch. 56, part BB, amended by 2021 N.Y. Laws Ch. 417, Part A. Petitioners allege that if the respondent’s ERAP portal is not reopened, “potentially hundreds of thousands of tenants will become subject to eviction and homelessness”.

    The only issue before the court is whether to grant petitioners a preliminary injunction, as the parties have agreed to adjourn the balance of the petition to March 2022.

    Certain facts are not in dispute. Respondent is currently overextended, with a budget shortfall of approximately $850 million due to provisionally approved applicants in addition to other liabilities. Thus, respondent stopped accepting applications for ERAP on November 15, 2021.

    In accordance herewith, it is hereby:

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    You Can Apply For A Regular Heap Benefit:


    When the HEAP Regular benefit is open you may apply online if your household resides outside of New York City. This application is for a Regular HEAP benefit only.

    In person: When the HEAP Regular benefit is open you may apply in person at your .

    In writing: When the HEAP Regular benefit is open, print and mail the completed :

    • Outside of New York City mail it to your , or
    • New York City residents can mail it to: NYC DSS/HRA/HEAP, PO Box 1401, Church Street Station, New York, NY 10008

    View the Vendor database and select Participating Vendors.


    • Remember to sign your name on page 5 of the .
    • If you qualify for HEAP you will be notified no later than 30 business days from the date the local district received your HEAP application.
    • The HEAP application is also available in several and .

    For more information, visit the webpage.

    Getting Started With The Nydocsubmit Mobile App

    What You Need to Know About Child Support Hearings and Services
  • You can download the NYDocSubmit mobile app from the Apple App Store or the Google Play Store.
  • After launching the app, you can select your preferred language from the following list: English, Haitian Creole, Arabic, Spanish, Bengali, Chinese , Korean, Russian, Yiddish, Italian and Polish.
  • You will be prompted to read and agree to the Terms of Use and the Disclaimer.
  • You will need to use your account to log in to NYDocSubmit. If you dont have a account, you can create one.
  • To submit your document, select your social services district from the list, select the program that you are submitting a document for, or select not sure if you dont know, and then select a document category.
  • Take a picture of the document. You will have the opportunity to take additional pictures if the document has multiple pages, but please only submit one document at a time.
  • Provide the first and last name, and phone number, for whom the documents are being submitted. You will also need to enter at least one of the following submission details: Social Security Number , Client Identification Number , Case Number, or Date of Birth.
  • After you confirm the submission details, and submit, a confirmation screen will appear following a successful upload. Wait until you receive the confirmation screen before submitting another document or closing the app.
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    How Do I File A Discrimination Complaint

    New York State Office of Temporary and Disability Assistance and Local Social Service Districts are prohibited from discriminating against applicants and recipients of public benefits on the basis of race, color, national origin, disability, age, sex, religion, political beliefs, gender identity, transgender status, gender dysphoria, sexual orientation, marital status, military status and reprisal or retaliation for prior civil rights activity.

    If you think you have been discriminated against while applying for or receiving Temporary Assistance, or that your case has been handled improperly due to some type of discrimination, you can file a complaint of discrimination, by writing to NYS Office of Temporary and Disability Assistance, SNAP Civil Rights Team , Division of Legal Affairs, 40 North Pearl Street- 16C, Albany, NY 12243, or calling 518-474-7693.

    This page contains links to PDF documents. to view these documents.

    New York State Department Of Family Assistance

    The New York State Department of Family Assistance , also known as the Department of Family Services, is a department of the New York state government. Its regulations are compiled in title 18 of the New York Codes, Rules and Regulations.

    It is composed of two autonomous offices:

    • the New York State Office of Temporary and Disability Assistance

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    Is There A Limit On How Long I Can Get Tanf

    There is a 60-month limit on the receipt of Family Assistance benefits funded under the federal TANF program, some Safety Net Assistance , or the Child Assistance Program . Additionally, payments made under Emergency Assistance to Families with Children after December 1, 1996 are included in the 60-month count. Participants in CAP are also restricted to the 60-month lifetime limit.

    Additionally, cash Temporary Assistance in New York State is limited to a cumulative period of 60 months for any adult. No cash assistance benefit is granted to a family that contains an adult who has received a combined total of 60-month benefits under FA or cash SNA.

    How Do I Ask For A Fair Hearing

    NY Governor Declares Emergency Over âGun Violenceâ?

    Our call volume can be extremely high. Please do not wait on the line if you have internet access. Instead please request a fair hearing by accessing the online request form at

    In accordance with Social Services Law § 36-a and 18 NYCRR § 300.11, the OTDA Office of Administrative Hearings initiated a demonstration project to ascertain the viability of conducting fair hearings to the greatest extent possible utilizing telephone, video, and other means of communication. We are holding most fair hearings telephonically. OAH will attempt to call you on the date of your scheduled hearing, between 9AM and 1PM, if your hearing was scheduled in the morning, or between 1PM and 5PM, if your hearing was scheduled in the afternoon. The Hearing Officer will call from a blocked number. Please ensure your telephones can accept a call from a blocked number. For hearings conducted by telephone, Hearing Officers will leave voice messages when possible for Appellants and their authorized representatives who fail to answer their phones. Hearing Officers will call Appellants and their authorized representatives two times during the scheduled hearing period, with at least twenty minutes between calls. If the Appellant and their authorized representative fails to answer, the hearing request may be considered abandoned .

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